Terms of Service

Important terms and conditions governing your use of CalmSource nutrition planning services.

Last updated: December 2025

Acceptance of Terms

Welcome to CalmSource. These Terms of Service govern your access to and use of our nutrition planning services, website, mobile applications, and related services. By accessing or using CalmSource, you agree to be bound by these terms.

If you do not agree with any part of these terms, you may not access or use our services. These terms constitute a legally binding agreement between you and CalmSource, and your continued use of our services indicates your acceptance of any updates or modifications to these terms.

We may modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. We will provide notice of material changes through email or prominent notices on our platform at least 30 days before the changes take effect.

Your continued use of our services after any modifications indicates your acceptance of the updated terms. If you do not agree to the modified terms, you should discontinue use of our services.

Description of Services

Nutrition Planning Services

CalmSource provides personalized family nutrition planning services designed to support healthy eating habits for individuals and families, with a special focus on age-appropriate nutrition for mature adults.

Our services include customized meal planning, dietary guidance, nutrition education resources, consultations with certified nutrition professionals, and ongoing support to help you achieve your wellness goals.

Educational Resources

We provide educational content, resources, and tools to support your nutrition journey. This includes meal preparation guides, shopping lists, nutrition information, wellness tips, and access to our community forums.

All educational content is provided for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment from qualified healthcare providers.

Service Limitations

Our services are designed to complement, not replace, professional medical care. We do not diagnose medical conditions, prescribe treatments, or provide medical advice for specific health conditions requiring medical supervision.

While our nutrition professionals are qualified and experienced, they work within the scope of nutrition guidance and education, and we strongly encourage you to consult with your healthcare provider before making significant dietary changes.

User Responsibilities and Conduct

Account Management

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information when creating your account and using our services.

You agree to promptly update your account information if there are any changes to your contact details, health status, dietary needs, or family composition that might affect our service recommendations.

Health and Safety

You acknowledge that you are responsible for your own health decisions and that you will consult with qualified healthcare professionals before making significant changes to your diet, especially if you have medical conditions, take medications, or have specific health concerns.

You agree to provide accurate information about your health status, dietary restrictions, allergies, and any other relevant factors that could affect the safety and appropriateness of our nutrition recommendations.

Prohibited Uses

You agree not to use our services for any unlawful purposes or in ways that could harm, disable, or interfere with our services or other users' experiences. This includes sharing false information, attempting to access unauthorized areas of our platform, or using our services to distribute harmful content.

You may not reproduce, distribute, modify, or create derivative works of our proprietary content, including meal plans, recipes, and educational materials, without explicit written permission.

Payment Terms and Billing

Service Fees

Our service fees are clearly displayed before you complete your registration and are based on the level of service you select. Fees may vary depending on the duration of service, number of family members included, and additional features selected.

We reserve the right to modify our pricing with at least 30 days advance notice to existing users. Price changes will not affect your current billing cycle but will apply to subsequent renewals unless you choose to cancel your subscription.

Payment Processing

Payments are processed securely through our trusted payment partners. You authorize us to charge your selected payment method for all fees associated with your chosen service plan, including initial payments and recurring charges.

If a payment fails, we will attempt to process the payment using alternative payment methods on file and will notify you of any payment issues. Your access to services may be suspended if payment cannot be processed.

Refund Policy

We offer a satisfaction guarantee for new subscribers. If you are not satisfied with our services within the first 30 days, you may request a full refund by contacting our customer service team.

Refund requests after the 30-day period will be considered on a case-by-case basis, particularly in cases of service disruption or failure to deliver promised services. Refunds are typically processed within 5-7 business days of approval.

Intellectual Property Rights

Our Content

All content provided through CalmSource, including meal plans, recipes, educational materials, assessment tools, and software applications, is protected by copyright, trademark, and other intellectual property laws.

You receive a limited, non-exclusive, non-transferable license to access and use our content solely for your personal, non-commercial use as part of our services. This license does not permit redistribution, modification, or commercial use of our materials.

User-Generated Content

When you share content through our platform, such as feedback, reviews, forum posts, or suggestions, you grant us a non-exclusive license to use, modify, and display such content for the purpose of providing and improving our services.

You retain ownership of your personal information and any original content you create, while granting us the necessary rights to incorporate your feedback and suggestions into our service improvements.

Respect for Third-Party Rights

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your intellectual property rights have been violated, please contact us with detailed information about the alleged infringement.

We will investigate reported violations and take appropriate action, which may include removing infringing content and suspending accounts of repeat offenders, in accordance with applicable law.

Disclaimers and Limitation of Liability

Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive to provide accurate, helpful, and up-to-date information, we make no warranties or representations about the completeness, accuracy, or suitability of our services for any particular purpose.

We do not guarantee specific health outcomes or results from following our nutrition recommendations. Individual results may vary based on numerous factors including age, health status, compliance with recommendations, and other personal circumstances.

Medical Disclaimer

Our nutrition planning services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Our recommendations should not be considered medical advice and do not replace the need for professional medical consultation.

You should always consult with qualified healthcare professionals before making significant dietary changes, especially if you have existing health conditions, take medications, or have specific nutritional needs requiring medical supervision.

Limitation of Liability

To the fullest extent permitted by law, CalmSource and its employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability to you for any claims arising from or related to our services shall not exceed the amount you have paid to us in the twelve months preceding the claim, whichever is greater.

Termination of Services

Your Right to Terminate

You may terminate your account and discontinue use of our services at any time by contacting our customer service team or following the cancellation process outlined in your account dashboard.

Upon termination, you will retain access to your services until the end of your current billing period, after which your access will be suspended and your account may be deleted according to our data retention policies.

Our Right to Terminate

We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service, engage in prohibited conduct, fail to pay fees when due, or for any other reason that affects the safety or integrity of our services.

We will provide reasonable notice before termination unless immediate suspension is necessary to protect our services, other users, or comply with legal requirements. In cases of immediate termination for cause, refunds may not be available.

Effects of Termination

Upon termination of your account, your access to our services will cease, and any data stored in our systems may be deleted according to our data retention policies and applicable legal requirements.

Provisions of these Terms of Service that by their nature should survive termination, including intellectual property rights, disclaimers, and limitation of liability, will remain in effect after termination of your account.